At the beginning
The Interactifs Discipline®: applying a quality process to dealing with people
The Interactifs Discipline® was developed by Philippe de Lapoyade and a group of management and
communications professionals. It is the fruit of an original piece of research based on the observation,
over a sustained period, of what happens when people are dealing with other people in meetings.
The start-point was a simple question: “What is it that makes effective communicators effective?”
The end-result was the identification of a certain number of constants which allow people to deal
with each other in a way which produces confidence and trust as well as concrete results.
Quite simply, Interactifs has applied the rigours of quality engineering to dealing with other people.
What we do is to teach people how to have highly effective business relationships.
We set out to raise people’s interpersonal skills to the same level as their functional or process skills.
Using the Interactifs Discipline® means consciously finding the talent to deal effectively with other people
day in and day out, rather than just occasionally and according to circumstance.
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